Service design



App design concept art.

Illustrations detailing CX and service design concepts. 

Clients include Engine Service Design, Plan Strategic, Truth, Unit 9, Cochlear, Red Cloud Communications and Rival Strategy. Brands include Dubai Airport, Finnair, Carrefour, Toyota, Kenwood, Bupa, Qoros, Traid, Jaguar Land Rover, Samsung, Sainsburys, Converse and Transport for London.

After being briefed, pencil sketches are created for your approval and then worked up to a finish. No subject too dry, and I can suggest different ways of showing the story to best effect. Images are quickly turned around and amends can be made without fuss. Please phone or email for more details.

'Been a blast working with you. Very much appreciated your forward thought on things, makes life so much easier for us ðŸ˜Š' — Tom Hoare,  Engine Service Design, London


'Thanks Roger, they look great :-)' — Steve Coleman, Red Cloud Communications, UK



Supermarket shopping, looking at behaviours and customer archetypes. 


Uniform concept art for Engine Service Design and Dubai Airport.

CX experiences in the mall.

Storyboarding staff training experiences in the automobile sector.

CX illustrations for retirement homes.