Service design

Bespoke illustrations depicting a customer's journey through your service experience.

Interactive wall screen showing an exploded car diagram, commissioned by Engine Service Design for Hyundai.

Clients include Barclays Bank, Travelex, Engine Service Design, Plan, Truth, Unit 9, Red Cloud Communications and Rival Strategy.

Brands include Dubai Airport, Finnair, Bupa, Qoros, Traid, Jaguar Land Rover, Samsung, Sainsburys, Converse and Transport for London, among others.

Barclays Bank UX illustrations, commissioned by Truth several years ago, as you can see by the phone.
After being briefed, pencil sketches are created for your approval and then worked up to a finish. No subject too dry, and I can suggest different ways of showing the story to best effect. Images quickly turned around. Please phone or email for more details.

Illustration commissioned by Travelex.

Illustrations in a comic strip style, depicting first aid on the London Underground. For Transport for London and commissioned by Unit 9.

Illustration for Samsung in-store services, commissioned by Engine Service Design.

App development pencil sketch for Unit 9.